Frequently Asked Questions
How does your process work?
✒️Once you have read through this website, contact me at this email address: npmwordsmith52@gmail.com. Let me know about your project and the services you would like.
✒️I will respond via email within 48 hours of receiving your initial email and ask more questions about your project based on the services you need.
✒️Next, we will discuss the scope, timeline, and cost via email. Once editing is underway, if I believe the agreed-upon price may exceed the estimate by more than 20%, I will let you know as soon as possible.
✒️After I’ve started work, if the word count changes by more than 1,000 words or if you ask for a modification to the agreed-upon services, the price will be adjusted accordingly.
✒️All edits are tracked using Microsoft Word’s Track Changes function. This tool allows you to accept or reject each correction and read and possibly respond to any editorial comments.
How much time should I allow for your various services?
✒️Sample Edit: one to two days after receipt of payment
✒️ Content and Copy editing: two to three weeks, depending upon the length of your manuscript
✒️ Proofreading: one to three weeks, again, depending upon the length of your manuscript
In all cases, we’ll discuss the timeline as part of our agreement before I begin working on your project. Let me know if you need a rush job, and we’ll work something out; additional fees may apply.
Do you offer any guarantees?
✒️I treat your work with care, respect, and confidentiality and commit to providing friendly, timely, and exceptional service.
✒️I strive to provide edits and services that blend honesty, compassion, and humor. If you use genre-specific language—writing a medically-related book, for example—I’ll do my best to use vernacular specific to your work and incorporate that into your style sheet.
✒️If you have concerns about the edits returned to you, please immediately raise them with me. I will address them promptly via video chat or email.
✒️I aim to help you, your words, and your ideas reach your desired audience concisely and professionally polished.
How does payment work?
✒️ I will schedule your project on my calendar once we have connected, decided to work together, and established what services you need.
✒️ I will send a Square invoice via email for 50% of the agreed-upon price. This deposit is due before work begins on your project.
✒️ If you have chosen two rounds of editing, I will send a Square invoice for 50% of the remaining balance when I have completed the first edit. This payment is due before I return the files to you. The final remainder will be invoiced upon job completion.
✒️ When I have totally completed whatever services you wanted for your manuscript, I will email you to let you know, and I will send an invoice for the remaining balance due. After your invoice is paid, I will send you the final project files.
✒️ I accept all major credit cards or electronic funds transfers (ACH) through Square.
Is there content you prefer not to edit?
I prefer not to edit anything with excessive violence or gore, and I don’t edit erotica.
Anything else I need to know?
✒️ The editing suggestions and advice I offer in good faith are intended to improve your documents.
✒️ Errors happen; typos slip through. However, I do my best to remove as many inaccuracies from your material as possible and strive for 100% success. That being said, I cannot guarantee absolute perfection.
✒️ You are responsible for your final documents, including any omissions or errors. Please check all your documents carefully before publication.
✒️ I am not responsible for the content or legality of your publication or written work.
Thank you for taking the time to read through these frequently asked questions.
If you have other questions not answered above, please get in touch. Contact me to discuss your project and receive a full quote. I look forward to working with you.